Darwin N Tpo

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To return to the YMCA

YMCA Of The USA - To return to the YMCA

They said I stayed to late or something like that but at the time in my life I was boxing and homeless and I fell asleep

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Pros:
  • Omit
Cons:
  • Omit

Preferred solution: Apology

User's recommendation: I will follow the rules no questions asked

0nyx_12_Amy

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Verified Reviewer
| map-marker Parsippany, New Jersey

Transparency

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YMCA Of The USA - Transparency
YMCA Of The USA - Transparency - Image 2
Contains 1 confidential file for company representatives

When I signed up at the Southeast Colorado Springs location the director had to come help me with my membership sign up. Feeling as though since she is the director, I could be pretty confident in her performing the job duties, I didn't think to question her during our interaction.

I found out later from another employee that I still owed them more money. Kimberly, the facility director there, failed to inform me that with my membership there would additionally be a $100 join fee. At that time I did not have an additional $100 for a join fee and probably would not have wasted the other $100 that I had paid for my membership knowing that I would have to turn around and pay another $100 that I didn't have.

After communicating that this was an issue for me, she said, "well you have until the end of the month to pay the balance or your membership will be cancelled". Such amazing customer service from someone who neglected to do their job professionally.

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User's recommendation: No matter how much it *** them off ask a million questions because they sure won't divulge the information

Elgie Beq

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Verified Reviewer
| map-marker New York, New York

Got turned down at the door with a membership

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Tried to check. They two at the counter said I couldnt when I asked why they said just because and told me to leave.

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User's recommendation: No way

Nathan P Tmw

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Verified Reviewer
| map-marker The Woodlands, Texas

Abuse

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YMCA Of The USA - Abuse

Pleasant call me at 1 (80*) ***-****

On several different occasions, YMCA allowed my child to be called racial names and then today they told us oh just so you know we had Covid cases last week. We just didn't let anyone know or post it to so people know now my kid has Covid.

please call back 801-458-****. Id like to hear from someone.

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Loss:
$690

Preferred solution: Full refund

Alaura A Oet

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Verified Reviewer
| map-marker Manila, National Capital Region

Problems

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YMCA Of The USA - Problems
YMCA Of The USA - Problems - Image 2
YMCA Of The USA - Problems - Image 3

Well I would like to start off by saying over by camp reed fan lake area YMCA has property mind u that's not posted no trespassing and no gate and according to there membership having membership gives access to all YMCA places so I went out there gathering firewood all dead and there land management guy named Bob came yelling at me and said calling sheriffs so I panicked and they kept my trailer I was using from a friend and two of my expensive chainsaw and have refused to let me get them mind u no signs posted no gate yet said they were trespassing me and so I'm out one $2000 chainsaw and one $900 dollar chainsaw and one utility trailer I'm gonna have to pay to replace I called camp reed lady said would call back never did but guy who came yelling is Bob Watt

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Loss:
$3500

Preferred solution: My belongings back

User's recommendation: Don't ever leave your camping site unattended or childs belongs cause may be stolen by staff management

4 comments
Walter M Wew

You sound like a moron.

Alaura A Oet
reply icon Replying to comment of Walter M Wew

U must know Bob I take it if u think I'm a moron ur entitled to ur option but this whole thing is messed up and not fair and I'll see it corrected that I promise

Guest

Why would you leave expensive items behind? This makes no sense.

Alaura A Oet
reply icon Replying to comment of Guest-2507698

Well for one the guy Bob Watt who threatened and came yelling trying to block me in and I was worried about my safety and when I check to see if belongings where still there there was a tractor marks and stuff gone so sorry if don't make sense to u but I'm not gonna let them do this to me when nothing in there regulations say i cant gather firewood for personal use

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Fatema War
map-marker El Paso, Texas

Liliana carrillo

Pues si yo hablaba porque últimamente han estado subiendo los precios para los niños se me hace demasiado caro pagar los deportes demasiado porque mi hijo va a karate fosfórico y Basket es demasiado más aparte lo que se tiene que pagar al mes yo no gano mucho para pagar lo que está subiendo primero eran $20 por karate subió $40 y ahora ya estamos a $50 tengo que cortar demasiado y fosfórico pues subió cinco dólares que antes eran $20 la verdad no sé por qué está subiendo tanto ya no sé qué esperar si vas a seguir subiendo ya no puedo pagar más me estoy quedando sin dinero yo también apenas me queda para comprar cosas que necesito hoy con esto me tengo que limitar más más también basket 35 y ahora está subiendo a 50 no quiero saber porque si ya subiendo no para de subir el Bill aparte tengo que pagar lo que pago por mes en liliana

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User's recommendation: Pues que es un programa para ayudar a la gente y tener a los niños activos con los deportes

Anonymous
map-marker Boston, Massachusetts

Contribute to retirement

I never heard from them

Left then a message and they never called

Please have then contact me as soon as possible

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Anonymous
map-marker Scranton, Pennsylvania

Membership cancellation

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I bought a membership and never used it , and they would not refund me. I guess they really need the money. The ymca sucks.

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User's recommendation: Stay away

Jori L Sgc
map-marker Chicago, Illinois

Return my money now

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I cancelled my membership over two and a half weeks ago. They still took my money out for the month of June, and then she sent me an email saying that they will cancel my membership for July.

This is unacceptable. I want my money returned immediately.

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Loss:
$43
Cons:
  • Scammers
  • Fraud

Preferred solution: Full refund

User's recommendation: Don't join!

Quatana W

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Verified Reviewer
| map-marker Wichita, Kansas

Harassment.

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I was suspended from the the downtown ymcq b/c a man was harassing me while I was working out. I my account was suspended for 3 months before they asked me what happened. The Staff working immediately tried to paint me as the aggressor b/c I was yelling due to the fact that the staff was siding with the man who harassed me & never even addressed

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Anonymous
map-marker Bellevue, Washington

I need a refund

YMCA Of The USA - I need a refund
YMCA Of The USA - I need a refund - Image 2

I need to please talk to someone from the YMCA office please I have a problem please call me at 904520**** me. Ivan Redmond thank you so very much

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Paul R Vyl

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Verified Reviewer

Greeneville ymca

No did not resolve my issues, !!!the issues are with management and them discriminating against people !

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Preferred solution: To not add rules and extra players to games that I’ve already been established for a long time, and not discriminating against people because of their age

Marcus C Ixz
map-marker Grenada, Mississippi

Complain about manager

I came in a day early to pay membership fee before I got charged a late fee. They refused to take early payment then charged me a late fee on actual due date. Either way my payment was not late so I dont want to pay a late fee

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Dennis J Vjr

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Verified Reviewer
| map-marker Baltimore, Maryland

Account

I was charged $30 on the account. It was supposed to be $47.00 instead I was charged extra 30.00 on the account. Can you help.

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Rose A Ltm

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Verified Reviewer
| map-marker Montgomery, Alabama

Membership cancellation

I called my local branch in August and ask to cancel my membership someone there told me that I would have to cancel it online I filled out a form of cancellation online and notice that I still was having fees taken out of my account so when I call them about it they said no you don't do it online you supposed to come there in person when I explain to them what happened they refused to give me back my refund.

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Loss:
$150

Preferred solution: Full refund

Tazia H

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Verified Reviewer

My child and customer care

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Service very unprofessional, and I feel they need to switch up and do some type of training for a customer care and just me Worker Deas to the customers

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Preferred solution: Better service

About

Related Companies

World YMCA, YMCA Australia, YMCA New Zealand

Summary

The YMCA is a powerful association of men, women and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. It is a worldwide organization with more than 58 million beneficiaries from 125 national associations. The YMCA was founded on 6 June 1844 in London and it aims to put Christian principles into practice by developing a healthy "body, mind and spirit". Founded in the USA in 1852, the YMCA of Greater New York has a long esteemed history. The Archives of the YMCA of the United States are located at the Kautz Family YMCA Archives, a unit of the University of Minnesota Libraries Department of Archives and Special Collections.

YMCA Of The USA reviews and complaints

YMCA Of The USA is ranked 87 out of 1395 in Non Profit Organizations category

Area Served

USA

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